Zerlle is an online clothing store that claims to offer trendy and affordable women’s fashion. But is it a legit site or a scam? In this article, we will review Zerlle’s products, customer service, shipping, and refund policy, and help you decide whether to shop from them or not.
Table of Contents
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What Is Zerlle.com?
Zerlle is a relatively new online store that was launched in March 2023. It sells various types of women’s clothing, such as dresses, tops, bottoms, outerwear, swimwear, and accessories. According to its website, Zerlle aims to provide “better women’s clothing products and services” and “make every customer satisfied.
Red Flags
- Recent Website Creation: Zerlle’s website was registered in March 2023, a common characteristic of scam sites designed for short-term deception.
- Dubious Company Ownership: The parent company, “zerlle.com,” has a notorious reputation for running multiple scam online stores, preying on unsuspecting customers.
- Lack of Physical Address: Legitimate companies typically share their physical address, but Zerlle fails to provide any, raising concerns about its authenticity.
- Absence of Contact Details: Zerlle only offers an email address for communication, a stark deviation from genuine businesses that provide phone numbers for customer support.
- Unrealistic Discounts: Zerlle lures customers with unbelievable discounts, a tactic often used by scammers to sell low-quality or counterfeit goods.
- Copied Content: The website plagiarizes content and product images from reputable online stores like Alibaba and Amazon, showcasing a lack of originality and credibility.
- No Social Media Presence: Zerlle lacks any social media links, an unusual trait for an online store claiming to offer trendy products, suggesting a lack of transparency.
- Customer Complaints: Genuine customer feedback is absent, and reviews on its official website are exclusively positive, while unauthorized charges on credit cards have been reported.
Zerlle Clothing Reviews: What Are The Customers Saying About Zerlle?
Unfortunately, Zerlle does not have many reviews on the internet. The only reviews we could find were on its Facebook page, which has over 6,000 likes and 700 comments. However, most of these comments are negative and complain about the poor quality, delayed shipping, wrong sizes, and missing items. Some customers even accuse Zerlle of being a scam and warn others not to buy from them.
Here are some examples of the customer reviews on Zerlle’s Facebook page:
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- Do not order from this company. They are a scam. I ordered a dress in April and still have not received it. They do not respond to emails and the tracking number they gave me is fake.”-By Boria
- I ordered two dresses from Zerlle and they arrived after two months. They looked nothing like the pictures on the website. The fabric was cheap and thin, the stitching was uneven, and the colors were faded. They also did not fit me at all. I tried to return them but they refused to give me a refund. They are a rip-off.”-By jiza
- Zerlle is a joke. I ordered three items from them and only received one. The other two were out of stock and they did not inform me until I contacted them. They said they would refund me but they never did. They also blocked me from their Facebook page when I posted a negative review. Do not waste your money on this site.”-By Melover
Pros And Cons
PROS:
- Trendy and affordable women’s fashion1
- Free shipping worldwide
CONS:
- Low trust score and high risk of fraud
- Lack of transparency and contact details
- Poor quality, delayed shipping, wrong sizes, and missing items
- No purchase protection or fraud protection
- Unfair and difficult refund policy
- Limited to U.S.-based banks
- Does not support credit card payments
Is Zerlle Legit Or a Scam?
Based on our review, we conclude that Zerlle Clothing is not a trustworthy site and that it is not worth buying from. The site has many signs of being a scam, such as a fake website design, low-quality products, poor customer service, and a bad online reputation. We advise our readers to avoid this site and to look for other alternatives that offer better quality, service, and security. Zerlle Clothing is not a legit site, but a scam that should be avoided at all costs.
Zerlle Online Reputation
Zerlle Clothing has a very low online reputation, as evidenced by the numerous negative reviews and complaints that can be found on various platforms, such as SecuredStatus, Nxz News, and Red-Redial.net. The site has also been flagged by Scamadviser, a website that analyzes the trustworthiness of online sites, as having a very bad trust score of 1%. The site has been accused of being a scam, a fraud, and a rip-off by many customers who have been deceived by its false advertising and misleading tactics.
Shipping And Refund Policy?
According to Zerlle’s website, they offer free shipping worldwide for orders over $69. However, they do not specify how long it takes for the orders to arrive. Based on the customer reviews, it seems that the shipping time can vary from a few weeks to several months, depending on the destination and the availability of the products.
Zerlle also claims to have a 30-day return and exchange policy, but it has many conditions and limitations. For instance, the customer has to pay for the return shipping fee, which can be expensive for international orders. Moreover, the customer has to contact Zerlle within 7 days of receiving the order and provide proof of purchase and photos of the products. Zerlle also reserves the right to reject any returns or exchanges that do not meet their standards.
Frequently Asked Questions
What is Zerlle?
Zerlle is an online clothing store that sells trendy and affordable women’s fashion. However, it has a low trust score and many negative customer reviews, so it might not be a reliable site.
How can I contact Zerlle?
The only way to contact Zerlle is through their email address ([email protected]) or their Facebook page. However, many customers have reported that Zerlle does not respond to their emails or messages.
How long does it take for Zerlle to ship my order?
Zerlle does not provide any clear information about their shipping time. Based on the customer feedback, it can take anywhere from a few weeks to several months for your order to arrive, depending on your location and the availability of the products.
How can I return or exchange my order from Zerlle?
Zerlle claims to have a 30-day return and exchange policy, but it has many conditions and limitations. You have to pay for the return shipping fee, contact Zerlle within 7 days of receiving your order, and provide proof of purchase and photos of the products. Zerlle also reserves the right to reject any returns or exchanges that do not meet their standards.
Is Zerlle safe to buy?
Zerlle is not a safe site to buy. It has a high risk of fraud, no purchase protection or fraud protection, and does not support credit card payments. You might end up losing your money or receiving poor quality products from Zerlle.
What To Do If You’ve Shopped On Zerlle
- Contact your bank or credit card company to cancel the transaction and report Zerlle as fraudulent.
- Change passwords and enable two-factor authentication to secure your accounts.
- Beware of phishing emails and avoid clicking on suspicious links or downloading attachments.
- Refrain from installing any apps recommended by Zerlle to prevent potential security breaches.
- Report the scam to the Federal Trade Commission (FTC) with evidence to aid others who may encounter the same fraudulent company.
Tips For Secure Online Shopping On New Websites
- Research the website’s reputation and customer feedback thoroughly.
- Ensure a secure website connection with “https” and a padlock symbol.
- Read customer reviews to assess reliability and product quality.
- Understand return and refund policies before making a purchase.
- Use secure payment methods offering buyer protection, such as credit cards or trusted online payment services.
- Share only necessary personal information during the checkout process to safeguard your privacy.
Final Thoughts
Considering the numerous red flags, it’s safe to conclude that Zerlle is a scam website. Customers have reported non-receipt of orders or receiving subpar products, along with difficulties in obtaining refunds due to unresponsive contact information.
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