Ruwie Reviews: Is It a Scam? Here’s What You Need to Know

Are you considering shopping on the Ruwie website? Think twice! In this review, we’ll uncover the alarming red flags associated with Ruwie.com and explain why it’s best to steer clear of this online store.

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What Is Ruwie.com

Ruwie offer a variety of clothing items and have different categories such as Tops, Dresses, Sweater & Cardigan, Two Pieces Sets, and more. There’s also a “Hot Sale” section with discounted items. The website offers free shipping on orders over Rs.22,630.93 PKR and a 40% discount on everything.

Ruwie Red Flags

1. Recent Domain Registration: The Ruwie website’s domain name was registered on November 11, 2022. This timing often indicates a short-lived scam website created to trick customers before vanishing.
2. Shady Company Ownership: Ruwie is operated by “ruwie.com,” a company with a notorious reputation for running multiple scam online stores, leaving countless customers duped.
3. Lack of a Physical Address: A genuine company usually shares its physical address for transparency and trust. However, Ruwie conspicuously omits this crucial information.
4. Missing Contact Details: A legitimate company provides a contact number for customers to reach out when needed. Ruwie offers only an email address, “service@ruwie.com,” which could be an unresponsive channel.
5. Too Good to Be True Prices: Ruwie lures customers with unrealistic discounts, like “Free Shipping on orders over Rs.22,630.93” and discounts exceeding 70% or 80%. Such tactics are common among scammers peddling low-quality or counterfeit goods.
6. Copied Content: Much of Ruwie’s website content and product images are pilfered from legitimate online stores like Alibaba, Amazon, and Aliexpress. This lack of originality and credibility exposes their intention to deceive.
7. Questionable Social Media Presence: Ruwie maintains a Facebook page, “Ruwie-USA,” but its content and limited “26K followers” raise suspicions. Trustpilot reviews, with a “3.4” rating based on “59 reviews,” also seem questionable for a store offering trendy products. Genuine brands rely on active social media engagement to build trust.
8. Lack of Authentic Customer Feedback: Reviews on Ruwie’s official website are exclusively positive, with no negative feedback. There are no reviews on platforms like Facebook and Instagram. This lack of unbiased customer reviews suggests a potential cover-up of customer dissatisfaction.
9. Unauthorized Charges: Some customers reported unauthorized charges on their credit cards after shopping on Ruwie, further confirming the website’s dubious nature.
10. Standard Shipping and Refund Policy: Ruwie’s shipping and refund policy mirrors those commonly found on scam websites, leaving customers with little recourse in case of issues.

Ruwie Reviews: Customers Reviews And Ratings

Ruwie has received many complaints and negative reviews from customers. The users reported that the website did not accept the return, or offered a very low compensation, or did not process the refund, or did not reply to the emails. Some users also reported that the website blocked or deleted their emails, or that the email address was invalid or not working.

Here are some of customers reviews

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Posotive Reviews

• Costumer email reply to me immediately with my inquire. I was a little scare but the response was great and better yet the clothing is beautiful. Fabric is comfortable and colors is exactly what you see on puncture.”-By Vanessa Valerio. Source
• I appreciated that your company informed me twice of the delay in shipment of these dresses. They arrived nicely packaged. I love all 4 dresses! I will possibly order from your company again in the future.”-By Judy wyskoarko

Negative Reviews

• DO NOT BELIEVE their Easy Return policy!!!! Returns are impossible and once you reach customer service, They will offer you 5% to 20% of the items value to keep their trash. I wanted to return 2 items that I paid $69.58, they started offering $3 credit and after numerous emails went up to $17. They said they were located in Dubai (they distribute in California) and never gave me an address.”-By Linda Yascavage.Source
• I want to return my items. Very unhappy and I cannot
  reach customer service. Purchased items over 6 weeks ago and just received them however they were put on my credit the day of purchase. Out of 5 items there is only one I want to keep.”-By Kathy Gosser
• The fabric is not quality. The thread is all knotted outside of the seam. It’s definitely not worth $60.98. I want my money back and I’ll be happy to return your item.”-By ellen lucas
• There is not a return policy. Over the course of the past WEEK they offered me $40, then $45, $70 and then finally $90 refund for a $200 purchase. I was told that “US$90 is the highest compensation we can give. Could you accept it? If you accept, I will refund immediately. If you don’t accept it, our return address is in Dubai, and it is not worth returning.”-By Heather Fall

Pros And Cons

Is Ruwie Legit or a Scam?

Ruwie.com is not a legit or reliable online store, and we do not recommend shopping from it. The website has a low safety score, mixed and negative customer reviews, inconsistent and poor product quality and delivery, and a deceptive and unfair return and refund policy. Ruwie.com has an average rating of 3.4 out of 5 stars, based on 56 reviews on trustpilot.

Contact Information And Customer Service

• The email address does not match the domain name of the website, which is a sign of a scam or a fake website. A legitimate online store would have an email address that matches its domain name, such as support@ruwie.com, or info@ruwie.com.
• The email address is the only way to contact the website, which is not a sufficient or satisfactory way of communication. A legitimate online store would provide other contact information, such as a physical address, a phone number, a live chat, or a social media account, to ensure that the users can reach the website easily and quickly.
• The email address is not responsive or helpful, according to the users who tried to contact the website. The users reported that the website did not reply to their emails, or that the replies were rude, unprofessional, or irrelevant. Some users also reported that the email address was invalid or not working, or that the website blocked or deleted their emails.

Return And Refund Policy

Ruwie.com claims to have an easy return and refund policy, where users can return the products within 15 days of receiving them, and get a full refund or an exchange. However, the return and refund policy of Ruwie.com is not trustworthy, because:

• The website does not provide a clear and detailed return and refund policy, such as the conditions, procedures, and costs of returning the products, or the time frame and method of processing the refund or the exchange. This means that the website may not honor its policy, or that it may impose hidden fees or charges on the users.
• The website does not provide a physical address or a phone number for returning the products or contacting the customer service. The only way to contact the website is through an email address, which is not a professional or secure way of communication. This means that the website may not respond to the users’ requests, complaints, or inquiries, or that it may ignore or delay the return and refund process.
• The website has received many complaints and negative reviews from the users who tried to return the products or get a refund. The users reported that the website did not accept the return, or offered a very low compensation, or did not process the refund, or did not reply to the emails. Some users also reported that the website blocked or deleted their emails, or that the email address was invalid or not working.

What To Do If You’ve Shopped on Ruwie

1. Contact Your Bank or Credit Card Company: Notify your bank or credit card company to cancel the transaction and request a refund. Ask them to block any future charges from Ruwie.
2. Change Your Passwords: If you’ve created an account on Ruwie or used the same password for other accounts, change your passwords and enable two-factor authentication.
3. Watch Out for Phishing Emails: Be cautious of emails from Ruwie or other sources related to your order. Delete suspicious emails to avoid falling victim to phishing attempts.
4. Avoid App Downloads: Do not download any applications suggested by Ruwie, as they may contain malware or compromise your personal information.
5. Report the Scam to the FTC: Report the scam to the Federal Trade Commission (FTC) with evidence and communication records to help protect others from falling victim to this fraudulent company.

Tips For Secure Online Shopping On New Websites

1. Research Thoroughly: Investigate the website’s reputation and customer feedback.
2. Check for Secure Connections: Look for “https” and a padlock symbol in the website’s address bar.
3. Read Customer Reviews: Use customer reviews to gauge a website’s reliability and product quality.
4. Understand Return and Refund Policies: Familiarize yourself with the website’s return and refund policies.
5. Use Secure Payment Methods: Opt for payment methods that offer buyer protection, such as credit cards or trusted online payment services.
6. Protect Your Personal Information: Only provide necessary details during the checkout process to safeguard your personal information.

Final Thoughts

In conclusion, Ruwie is a scam website that should be avoided at all costs. Its numerous red flags demonstrate a lack of trustworthiness and reliability. Save your time, money, and personal information by steering clear of this fraudulent website.